
Frequently Asked
Questions
Everyone who knows me knows that I'm friendly and accessible. I'm happy to respond to any questions or inquiries you may have. In the meantime, to make your experience with my virtual gallery and shop enjoyable I have compiled these FAQ's.
CAN I COMMISSION A PORTRAIT OF MY HORSE?
I would be delighted to connect with you about my portrait commissions. Learn more about my Soul Essence Portraits.
WHAT IS PASTEL?
Read about the medium I use to create my art
All reproductions in my shop are made to order by my excellent printmaker, Bay Photo, using high-resolution digital technology color corrected to the original and printed with archival inks.
CUSTOM ORDERS
If you would like to order a print of a title or size that isn’t featured on my website please Get in Touch and I'll be happy to create a custom order for you.
CAN I PICK UP MY ARTWORK FROM YOUR STUDIO?
Absolutely! You are also welcome & encouraged to pick up your print in person at my studio in Kingston, Washington. Get in Touch and we will make arrangements for a time for you to visit. I can send you a link to purchase online without the shipping costs, or you can pay in person when you arrive.
RETURNS
Every purchase is handled with care, and customers like you are already in love with their work of art before they receive it. However, if there is some reason why you would like to request a return, please read about my return policy
CAN I USE YOUR ARTWORK FOR MY BUSINESS OR LOGO OR MAYBE A PERSONAL USE LIKE A TATTOO?
I offer affordable licensing for the use of my art for use for multiple purposes including web design, printed brochures, vehicle decals, and yes, even tattoos. Get in Touch and we can work on enhancing your vision with my art.
COPYRIGHT
I retain all rights to all artwork I create. This includes the rights of sold and commissioned original artwork.
A client or buyer may not reproduce the artwork in any way without written permission.
If the artwork ends up being reproduced or shared in a magazine or other media, social media, or otherwise I appreciate the credit. Of course, you want to share the Spirit of Horse, right?

Let's Work Together
My art has always been about the big picture of how and why horses and humans are connected. One of the ways of celebrating this connection is through getting my art into your home and into the world. If you have an idea of how my art can enhance your life or your vision I would love to co-create with you! ~Kim McElroy